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Why Router DNS Server not Responding?

Router DNS Server not responding is a very common and frustrating network error. Most of the time, this error is triggered by some simple software misconfigurations of the router and the system. However, in some cases, this error is created by human mistakes like an improper setting via a wrong input of a particular value, stringent antivirus settings, etc. Now, if you are one of those users facing this error in your router and system, then keep following this article to the end. This is because we have provided all the best solutions to this error here. Now, without wasting any more time, let’s have a look at them.

Major Causes of Router DNS Server not Responding:

There are various types of problematic factors that may cause this issue in your router and system. And we have provided some examples of those factors in the area below. Have a look at them:

  1. Improper router and DNS setting
  2. Problem with default or provided DNS server
  3. IPv6 protocol
  4. Problems in the website that the user is trying to visit
  5. Issues from the internet provider side.

Now, if you have identified all the possible causes of router DNS server not responding error message then let’s have a look at its solutions

Solutions for Router DNS Server not Responding:

In order to remove this issue from your desired router, you can try many types of solutions on your system and router. However, you need to apply them in the correct order to get a positive result. In this section of the article, we have provided those effective solutions for you. Have a look at them and try to apply them as instructed:

How to Reset the Router DNS Settings?

Most of the time, users face problems on how to reset router DNS settings. Now, to try it out follow the given steps:

  1. Open the Router Administrative Page and login into it with your credentials.
  2. Then look for the Reset option and then click on it.

Once you have done that, all the settings of your router will set to default which contains your DNS settings. But, if you want to reset your router manually, then try to locate the physical reset button present on your router and then press it. Usually, you will find that button on the back side of the router. After clicking that button, reboot your system and router and then, verify the status of the DNS issue with the router.

Modify the DNS Server

DNS issues with router appear because of some problems with your IP DNS server, then try to replace it with Google’s Public DNS. There are various types of free DNS servers present in the world and Google provides the best one. Now, in order to apply this solution on your system and router, follow the given steps:

  1. Open the WinX menu by pressing the Windows key + X key and then, click on the Network Connections option. Apart from that, you can also open the WinX menu by right-clicking on the Start icon.
  2. In the Network & Internet settings window, click on your connection type, in this case, it is the WiFi and then, click on the Change adapter options. You will find that option on the right side of the Window.
  3. Now, the Network connection window will open up on the screen. There you need to select the router icon or name and then right-click on it. A pop-up menu will come up. On that menu, you need to click on the Properties window in order to launch its window.
  4. In the Properties window, locate and select the Internet Protocol Version 4 (TCP/IPv4) option and then click on the Properties button.
  5. The Internet Protocol Version 4 (TCP/IPv4) properties window will pop up on the screen. In that window, click on the Use the following DNS server addresses option and then, type the following value into their respective places.

    Preferred DNS Server: –
    Alternate DNS Server: –

After doing that, click on the OK button in order to save all the changes and then check whether this issue is resolved or not.

Disable the IPv6 Protocol

Sometimes, the IPv6 protocol creates router DNS server not responding error message issues and disabling it can fix it. Now, to try this method on your system and router, follow the given instructions:

  1. Click on the Start icon in order to open the Windows Search bar. Then, in the search bar, type “Control Panel”. A shortcut option will appear on the result section. Click on that option. This will launch the Control Panel window on the screen.
  2. In that window, you need to click on the View network status and tasks option. You will find that option under the Network and Internet section.
  3. Now, the Network and Sharing Center window will open up on the screen. There you need to click on your connection option. In this case, it will be Wi-Fi.
  4. Once you do that, a pop-up box will appear on the screen. In that box, you need to hit on the Properties button.
  5. The Properties window will pop-up on the screen. There, you need to locate the Internet Protocol Version 6 (IPv6) option and then uncheck the box beside that option.

After doing that, click on the OK button and then check whether the DNS server not responding error message router is fixed or not.


Now, if you are unable to resolve DNS server not responding router with the help of above-mentioned solution, then it is quite possible that the real problem lies into the internet provider side. And to fix it, you need to contact your internet provider. Apart from that, there is a big chance that the website that you are trying to visit is in under man instances and because of that reason it creating the DNS servers not responding issue.

We hope that our solutions and suggestions are quite helpful to you regarding this issue. For more tech-related issue keep following our upcoming articles.


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